When Doctors Are On Board — But Patients Still Aren’t Enrolling
Introduction: The Enrollment Gap You’ve done the hard part. Your physicians are aligned. They believe in the value of your care management program. They’re recommending it to the right patients. And yet, enrollment numbers are flat. What gives? If this is happening in your practice, you don’t have a people problem. You have a process […]
Why Patients Drop Out of Your CCM Program — And How to Fix It
Section 1: Valid Reasons Patients Leave — and the Ones You Can Change Let’s start with the obvious: there are legitimate reasons patients discontinue CCM services. Health status changes Transitions to hospice or assisted living Behavioral health episodes Hospitalizations or temporary events (like extended travel) But these are the exceptions. When drop-off rates are high, […]